Mission
To help our clients generate value by managing their end-to-end supply chain, while creating a company that attracts, develops, and retains the highest-quality professionals in the Dominican Republic.
Vision
To be the logistics reference of the Dominican Republic.
Our Values
Excellence
Proactivity
Growth
Sustainability
Vessels handled annually
Of storage
Dry and refrigerated containers moved annually
Refrigerated containers serviced annually
Employees ensure our clients receive the best service every day
Over 50 Years Committed to Excellence in Everything We Do
Marítima Dominicana was founded in 1971 as a ship agent and stevedore in all ports of the Dominican Republic, including Santo Domingo, Río Haina, Caucedo, Boca Chica, AES Andrés, Barahona, Cabo Rojo, San Pedro de Macorís, La Romana, Azua, Samaná, Puerto Plata, Manzanillo, Palenque, and Bahía de Ocoa.
The first office was established in the Colonial City of Santo Domingo, as the largest volume of import and export cargo was handled nearby at the port of Santo Domingo. When maritime transport developed through the use of containers, these vessels were serviced at the port of Río Haina. For this reason, their new offices and warehouses were built on the access road to the Haina port over 25 years ago.

Quality, Safety, Health, and Environmental Policy
At MARDOM, we are committed to providing high-quality agency services, integrated logistics solutions, and refrigeration services. We promote the control of risks resulting from our operations that may affect our employees, clients, and business partners, minimizing environmental impact and improving the quality of life for our workforce, their families, and the communities where we operate.
To achieve this goal, we implement and maintain a management system that focuses on quality, safety, risk prevention, environmental protection, and social responsibility.
The success of our policy is driven by the commitment of our team to meet our objectives, as well as by regular compliance reviews and continuous improvement.
Quality
ISO 9001 Standard
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- Provide high-quality service.
- Reduce non-conformant services and customer complaints.
- Continuously improve our services.
- Motivate and offer development opportunities to our staff.
GIS Policy
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- To provide a quality service that satisfies our clients' needs and meets all contracted specifications, with the goal of continuously improving their experience.
- To comply with all provisions and regulations related to the services we offer our clients, including the requirements applicable to the management systems implemented in our organization.
- To achieve continuous improvement in the delivery of our services and in the performance and management of our integrated management system.
- To motivate and offer development opportunities to our staff, guaranteeing their human and labor rights.
- To provide healthy and safe workplaces, establishing appropriate controls for the prevention of security risks in the supply chain, physical and occupational safety, and the health of our employees, clients, contractors, and visitors.
- To establish and implement programs to keep our staff away from alcohol, drugs, corruption, bribery, fraud, piracy, money laundering, and all illicit/illegal activity. Ensure the integrity, image, and security of the company's assets and merchandise, both physically and in the handling of documents/information and the use of information technologies.
- Establish appropriate controls for the prevention of environmental pollution while maintaining our commitment to the continuous improvement of our environmental performance.
Raise awareness and inform our staff and stakeholders about their responsibilities regarding business continuity, quality, occupational and physical safety, and supply chain security, as well as the importance of environmental stewardship.
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Maintain a relationship and commitment to working with employees, the community, and society to contribute to their development.

Work with us
We value experience and innovation, but we also welcome those who are willing to learn and grow with us.
Certifications and Compliance
Our Executives
Key Contacts
Carlos Manuel Pou
Director of Operations
cpou@mardom.com
Claudia Ramos
Director of Customer Service and Documentation
cramos@mardom.com
Salvador Natera
Director of Logistics
snatera@mardom.com
Santiago Lapaix
Warehouse Operations Manager
slapaix@mardom.com
Luis Sánchez
Operations Manager
lsanchez@mardom.com
Eduardo Espaillat
Traffic / Dry and Bulk Cargo Coordinator
eespaillat@mardom.com
Javier Reyes
Traffic Manager
jreyes@mardom.com
Ángel Morrobel
Commercial Coordinator / Chartering
amorrobel@mardom.com
Annabelle Troncoso
Purchasing Manager
atroncoso@mardom.com
Rafael Pozo
Operations Manager Manzanillo
rpozo@mardom.com
Carlos Tavares
Traffic and Settlements Director
catavares@mardom.com
Franklyn Felix
Director of Refrigeration and Workshops
fjfelix@mardom.com
Juan Carlos Monsalve
Director of MARDOM Projects
jmonsalve@mardom.com
Germán Gómez
Director of Communications, CSR & Institutional Affairs


















