March 27, 2020. To our valued customers: In compliance with the executive order issued by the Dominican government, which extends the curfew from 17:00 until 06:00 hours as an additional measure to prevent the spread of the Coronavirus (COVID-19), we would like to update you on the temporary adjustment in our working hours:
Customer Service and One-stop’ Customer Service Area Haina & Caucedo
Customer service and one-stop’ customer service area until 3:00 PM
Verification and dispatch until 3:00 PM
Workshop: Truck reception until 3:00 PM
Warehouse: Operations until 3:00 PM
Equipment Management: Chassis dispatch until 3:30 PM
Administrative Office (face-to-face mode): temporary adjustment of working hours until 3:30 PM
Administrative Staff (telework mode): regular hours from 8:00 AM to 5:00 PM
Our staff is available to serve you through their regular contact channels: Main Switchboard • E-mail • Company Cell phone In addition, we would like to remind you of our group emails for your requests:
Warehouse for Deconsolidation of Containers (Deposit 6): servicioalmacenes@mardom.com
Container Import: serviciosdoc@mardom.com
Service Workshops: scliente@mardom.com
We appreciate your understanding and collaboration with these security measures. Regards, Marítima Dominicana, S.A.S.